Privacy Policy — How 88fa Protects Your Data

1. Overview

88fa operates an online gaming platform at 88fa.plus that offers sports betting, slot games, fish games and live casino products to adult players in Pakistan. As part of providing these services, 88fa collects and processes certain personal information about registered users and platform visitors.

This Privacy Policy explains what data is collected, the legal basis and purpose for collecting it, how long it is kept, who it may be shared with, and what rights you have as a data subject. 88fa is committed to handling personal data responsibly and to keeping it secure at all times.

If you have any specific concerns or questions about how your data is handled, the contact details at the end of this policy are the right place to start.

2. What We Collect

The personal data 88fa collects falls into the following categories:

We only collect what is genuinely needed for the purposes described in this policy. We do not collect sensitive data such as ethnic background, religious beliefs, or health information unless it is directly relevant to a responsible gaming intervention you have requested.

3. How We Collect Your Data

88fa collects personal data through the following means:

• Direct input — information you provide when you register an account, complete your profile, submit verification documents, or contact the support team.
• Automated collection — data gathered automatically when you use the platform, including IP addresses, device identifiers, session logs and cookie data.
• Payment processors — when you deposit or withdraw funds, our payment partners (such as JazzCash and Easypaisa gateways) may share transaction confirmation data with us.
• Identity verification services — if we use a third-party service to verify your CNIC or other identity documents, that service may share verification results with us.
• Game providers — third-party game providers that operate within the 88fa platform may share session and game result data with us for settlement, auditing and responsible gaming purposes.

4. How We Use Your Data

Your personal data is used for the following purposes:

• Account management — creating and maintaining your 88fa account, verifying your identity, and managing your login credentials.
• Processing transactions — handling deposits and withdrawals in PKR, confirming payments, and maintaining an accurate financial record for your account.
• Platform operation — ensuring the games, sports betting markets, and account features function correctly for your session.
• Security and fraud prevention — detecting suspicious activity, preventing multiple account registrations, and protecting the platform from fraudulent use.
• Customer support — responding to your queries, resolving account issues, and handling responsible gaming requests.
• Responsible gaming — monitoring usage patterns to identify signs of problem gaming and applying account tools such as deposit limits or self-exclusion when requested or required.
• Promotions and communications — sending you relevant bonus offers, platform updates and notifications, where you have opted in to receiving them.
• Legal compliance — meeting any legal obligations that require us to retain or report data.
• Platform improvement — analysing usage data in aggregate to understand how players use the platform and to improve the overall experience.

5. Sharing Your Data

88fa does not sell your personal data to third parties. Your information may be shared only in the following circumstances and only to the extent necessary:

• Payment processors — transaction data is shared with payment providers such as JazzCash, Easypaisa, Raast, and bank transfer processors to complete deposits and withdrawals.
• Identity verification providers — when verifying your identity, relevant document data may be shared with a third-party verification service operating under appropriate data protection agreements.
• Game providers — your account identifier and game session data may be shared with third-party game studios to enable game play and settle results.
• Fraud prevention and security services — anonymised or pseudonymised data may be shared with fraud detection services to protect the platform and its users.
• Legal requirements — if required by applicable law or in response to a valid legal process, 88fa may disclose relevant data. We will inform you of any such disclosure where legally permitted to do so.
• Business transfers — in the event of a merger, acquisition or sale of all or part of the platform, user data may be transferred to the new operator. You would be notified before any such transfer takes effect.

All third parties who receive your data are required to handle it securely and only for the specific purpose for which it was shared. 88fa does not permit third-party processors to use your data for their own marketing purposes.

6. Payment Data

When you make a deposit or request a withdrawal on 88fa, financial data is processed to complete the transaction. The following applies to how payment data is handled:

• Full payment account numbers (such as your JazzCash or Easypaisa number) are handled by the payment gateway and are not stored in full on 88fa's own servers.
• Bank account details submitted for withdrawal purposes are stored securely and used only for processing your payout.
• All transaction records are maintained in PKR and retained for the period described in the Data Retention section below.
• Payment data is never shared with advertising networks or used for any purpose other than completing your transaction and maintaining your account ledger.

All financial data transmitted to and from the platform is protected by SSL encryption. For more on the withdrawal process visit the Withdrawal page.

7. Cookies & Tracking

88fa uses cookies and similar tracking technologies to make the platform work properly and to understand how it is being used. The types of cookies used include:

• Essential cookies — required for the platform to function. These handle your login session, remember your preferences, and keep your account secure. These cannot be disabled without affecting the platform's usability.
• Analytics cookies — used to collect aggregate data about how players navigate the platform, which pages are visited most, and where errors occur. This data is anonymised and used only for platform improvement.
• Functional cookies — store your language preference, display settings, and other personalisation options so the platform behaves consistently across sessions.
• Security cookies — help detect and prevent fraudulent activity, multiple account registrations from the same device, and automated bot activity.

You can manage cookie preferences through your browser settings. Blocking essential cookies will affect your ability to log in and use the platform normally. Blocking analytics or functional cookies will not prevent you from accessing 88fa but may reduce the quality of your experience.

8. Data Security

88fa takes the security of your personal data seriously. The platform uses a combination of technical and organisational measures to protect your information from unauthorised access, disclosure, alteration, or loss:

• SSL/TLS encryption — all data transmitted between your device and the 88fa platform is encrypted in transit.
• Password hashing — account passwords are never stored in plain text. They are stored using one-way cryptographic hashing.
• Access controls — access to personal data within 88fa's systems is restricted to staff members who need it to perform their specific role. Access is logged and reviewed regularly.
• Secure infrastructure — platform servers are hosted in secure data centres with physical and network-level security controls in place.
• Regular security reviews — 88fa conducts periodic reviews of its security practices and updates them in response to emerging threats.

Despite these measures, no online platform can guarantee absolute security. If you become aware of any unauthorised activity on your account, contact the support team immediately and change your password. You are also responsible for keeping your own login credentials confidential and not sharing them with anyone else.

9. Data Retention

88fa retains your personal data for as long as your account is active and for a reasonable period after it is closed. The specific retention periods that apply are as follows:

• Account and identity data — retained for the lifetime of your account and for a minimum of five years after account closure to meet standard record-keeping expectations.
• Transaction records — all deposit, withdrawal, and gaming transaction records in PKR are retained for a minimum of five years from the date of the transaction.
• Verification documents — CNIC copies and other identity documents are retained for the lifetime of the account and for up to five years after closure.
• Support communications — chat and email records are retained for up to two years from the date of the interaction, or longer if they relate to an ongoing dispute.
• Technical and usage logs — server logs and session data are generally retained for up to 12 months and then deleted or anonymised.

When data is no longer needed and the retention period has passed, it is securely deleted or anonymised so it can no longer be linked to you personally.

10. Your Rights

As a user of the 88fa platform, you have the following rights in relation to the personal data we hold about you. To exercise any of these rights, contact the support team using the details in the Contact section at the end of this policy.

We will respond to all data rights requests as promptly as possible. In some cases we may need to verify your identity before acting on a request, to ensure we are releasing or modifying the right person's data.

11. Minors

88fa is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. Age verification is part of the account registration process and may be reinforced at any point by a request for CNIC documentation.

If we become aware that an account has been registered by a person under 18, we will close the account immediately, delete the associated personal data where possible, and return any deposited funds to the payment source used. If you are a parent or guardian and believe a minor has registered on the platform, contact the support team immediately.

12. Third-Party Services

The 88fa platform includes games and services provided by third-party companies. These providers operate under their own privacy policies and data handling practices. When you play a game powered by a third-party studio, that provider may process certain session data in accordance with their own policy.

88fa screens its third-party providers and requires them to maintain appropriate data security standards as a condition of operating on the platform. However, 88fa is not responsible for the privacy practices of external providers beyond its own contractual requirements with them.

This policy does not cover any websites or services that may be linked to from 88fa. Any external links that appear on the platform are for informational purposes only and do not constitute an endorsement of those services or their privacy practices.

13. Policy Updates

88fa may update this Privacy Policy from time to time to reflect changes in how the platform operates, changes in applicable standards, or improvements to our data handling practices. When a material change is made, registered users will be notified via the email address associated with their account or through a platform notification.

The "last updated" date shown at the top of this page will always reflect when the policy was most recently revised. We encourage you to check this page periodically if you want to stay informed about how your data is being handled.

Minor corrections such as grammar or formatting changes do not constitute a material update and may be made without specific notification.

14. Contact

If you have any questions about this Privacy Policy, want to exercise one of your data rights, or have a concern about how your personal information has been handled, you can reach the 88fa support team through the contact options available inside your registered account. The team is available around the clock.

For general platform questions, the FAQ page covers the most common topics. For legal queries specifically about data handling, use the email address below.